A broken spring or a jammed track doesn't mean you're locked out of the garage indefinitely, but it does mean you shouldn't force the door open with the opener still trying to pull it. Most of the houses around Waldorf went up between 1962 and 2007, with the bulk of that stock dating to the 1980s and 90s, so a lot of the doors we see are original or on their second opener. Once we're on site, a standard spring swap, roller replacement, or cable repair is usually a same-visit fix. Panel damage is different - if a section is bent or the track is pulled off square, we may need to order a matching panel, and that can take longer depending on the manufacturer. We'll tell you straight whether you're looking at an hour or a few days before we start.